Tenants call about maintenance at all hours, and prospects call about vacancies while you're at a showing. RaheemAI sets up Ava, an AI receptionist for property managers that answers, logs maintenance requests with the details you need, follows your emergency rules and books showing requests.
Ava says she's an AI · Follows your emergency rules · 14-day free trial
Thanks for calling Crestview Property Management. This is Ava, the office's AI assistant. How can I help?
Water is coming through my kitchen ceiling
Thanks for telling me. What's your building and unit number? I'm flagging this as urgent for our on-call maintenance contact now.
Example call following the company's own emergency rules. Names are made up.
The calls you can't get to still matter.
- After-hours maintenance calls go to a voicemail box nobody checks until morning
- Tenants call repeatedly about the same request because they never got a confirmation
- Leasing inquiries come in while you're at a showing or an inspection
- Your team spends time sorting real emergencies from requests that can wait
What Ava does for your properties
Logs maintenance requests
Gets the tenant's name, building, unit, the problem and permission-to-enter preference, and emails it to your team or your maintenance inbox.
Follows your emergency rules
You define what's an emergency. Ava transfers or flags those calls for your on-call contact. Anyone reporting a gas smell, fire or danger is told to leave and call 911 or the utility.
Handles leasing inquiries
Answers the vacancy questions you approve and books showing requests on your calendar where it connects.
Answers routine tenant questions
Office hours, where to drop off rent, trash days, parking rules, using only the answers you provide.
Emails you a summary
Each conversation becomes a summary your team can act on.
Says she's an AI
Ava introduces herself as the company's AI assistant on every call.
What Ava won't do
Ava doesn't approve applications, discuss a tenant's balance or account, promise repair times, or make decisions that belong to your team. She doesn't screen prospects. For fair housing, every prospect gets the same answers you approve, and Ava doesn't ask about protected characteristics.
Three steps. We do the setup.
Free missed-lead check
We call or message your business like a customer would, after hours or at a busy time, and show you exactly what they experience.
We set it up for you
We learn your services, hours and booking rules, and set up your assistant. You keep your phone number and the tools you already use.
Try it free for 14 days
See how it handles real calls and messages. No credit card. If it isn't helping, you walk away. After that, it's $249/month, month to month. See pricing.
Property managers in Hudson & Bergen
Questions property managers ask
How does Ava decide what's an emergency?
You decide. During setup we write your emergency list together, like active leaks, no heat in winter, or a lockout, and Ava transfers or flags those calls for your on-call contact. Anything involving fire, gas or danger, she tells the caller to call 911 or the utility first.
Can Ava send maintenance requests to our software?
Every request is emailed to you. Many property management tools can take requests by email or a connector, and we'll check yours during setup.
Can she book showings?
Yes, where your calendar connects. Otherwise she captures preferred times and contact details for your leasing team.
Does Ava screen applicants?
No. She answers the same approved questions for everyone and books showings or takes messages. She doesn't ask about protected characteristics or make leasing decisions.
Do tenants need a new number to call?
No. Keep your existing office number and forward after-hours or unanswered calls to Ava.
Hear Ava for yourself.
Talk to Ava, our live demo AI receptionist, right from your browser. The demo is set up for a sample real estate office, so you can hear how she sounds, how she asks questions and how she tells callers she's an AI. Then we'll set her up for your properties. Demo calls are recorded.
Or call +1 551-212-8357
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- Email: [email protected]
- Call or text: +1 551-212-8357
— A.R., founder