Roofing calls come in waves: after a nor'easter, a hailstorm or a windy night, everyone with a drip in the ceiling calls at once, while your crews are already on roofs. RaheemAI sets up Ava, an AI answering service that takes every leak call, books inspections and estimate visits and emails you the details in order.
Ava says she's an AI · No insurance advice · 14-day free trial
Thanks for calling Summit Roofing. This is Ava, the company's AI assistant. Is this about a leak or storm damage?
Yes, water's coming through the bedroom ceiling
I'm sorry. Is it actively dripping right now, and is anyone's safety at risk?
Dripping, but we're okay
I'll mark this urgent for the team. What's the property address?
Example call. The company is made up.
The calls you can't get to still matter.
- Storm days bring more calls than the office can answer
- Crews on a roof can't pick up, and shouldn't
- Homeowners call several roofers at once and book whoever answers first
- Inspection requests and insurance questions get mixed in with active leaks
What Ava does for your roofing company
Triage for active leaks
She asks whether water is coming in now, where, and whether anyone's at risk, then follows your rules for urgent calls and emergency tarping requests.
Books inspections and estimates
Replacement, repair, gutters or skylights: she collects the address, roof type if known and the best time, and books or captures it.
Keeps insurance calls on track
If a caller mentions a claim, she records the insurance company and claim status if they offer it and says your team will follow up. She never advises on claims.
Puts the storm queue in order
Each call she takes is emailed with its urgency, so the morning after a storm you start with a list instead of a voicemail box.
Keeps your number
Forward only the calls you can't answer. Customers keep calling the number on your trucks.
Says she's an AI
Ava introduces herself as the company's AI assistant on every call.
What Ava won't do
Ava doesn't diagnose a roof, give insurance or claim advice, quote replacement prices you haven't approved, or promise a crew arrival time. If someone reports structural danger, like a sagging ceiling or a tree through the roof, she tells them to get to safety and call 911, and flags the call for you.
Three steps. We do the setup.
Free missed-lead check
We call or message your business like a customer would, after hours or at a busy time, and show you exactly what they experience.
We set it up for you
We learn your services, hours and booking rules, and set up your assistant. You keep your phone number and the tools you already use.
Try it free for 14 days
See how it handles real calls and messages. No credit card. If it isn't helping, you walk away. After that, it's $249/month, month to month. See pricing.
Questions roofing contractors ask
Can Ava handle the volume after a big storm?
She answers each call that's forwarded to her, gathers the same details every time, and emails each one with its urgency, so your team can call back in the right order.
Will she talk to homeowners about insurance?
Only to note what they tell you, like the insurer and whether a claim is open. Questions about coverage or claims go to your team.
We already have a page for contractors. How is this different?
Our home services page covers HVAC, plumbing and contractors broadly. This setup is built around roofing: storm waves, leak triage, inspections and insurance-related calls.
Do we need a new number?
No. You keep your number and forward busy, unanswered or after-hours calls.
Hear Ava for yourself.
Talk to Ava, our live demo AI receptionist, right from your browser. The demo is set up for a sample real estate office, so you can hear how she sounds, how she asks questions and how she tells callers she's an AI. Then we'll set her up for your roofing company. Demo calls are recorded.
Or call +1 551-212-8357
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A plain-English explanation of AI receptionists: how they answer calls, what they can and can't do, how they differ from voicemail and answering services.
Read the guide →See what your customers see.
Add your website and we'll email you an instant snapshot: a read-only check of how easy your site makes it for a new customer to reach you. Then, if you'd like, we'll place a test call or inquiry and show you what a customer would have experienced. No cost and no obligation.
- Email: [email protected]
- Call or text: +1 551-212-8357
— A.R., founder