Vet clinics get calls all day from people who are worried, rushed or both, while your techs and front desk are busy with the animals in front of them. RaheemAI sets up Ava, an AI receptionist for veterinary practices that answers the calls you miss, books visit requests and gets urgent calls to the right place.
Ava says she's an AI · No veterinary advice · 14-day free trial
Thanks for calling Oak Street Animal Hospital. This is Ava, the clinic's AI assistant. How can I help?
My dog ate something off the counter and is throwing up
I'm sorry, that sounds scary. We're closed right now, so I'm going to give you the number for the emergency clinic we refer to, and let our team know you called.
Example call following the clinic's own after-hours rules. Names are made up.
The calls you can't get to still matter.
- The phone rings nonstop while the front desk checks pets in and out
- After-hours callers don't know where to go and leave long voicemails
- Vaccine and wellness appointment requests wait hours for a callback
- Staff answer the same questions about hours, boarding and new clients every day
What Ava does for your clinic
Books visit requests
Wellness visits, vaccines and new-client appointments go onto your schedule where it connects, or Ava captures preferred times for your team to confirm.
Follows your urgent-call rules
You decide what counts as urgent. Ava can transfer during hours and, after hours, share the emergency clinic you refer to and flag the call for your team.
Collects the basics
Owner name, phone, pet's name and species, and the reason for the call in a few words, so your team can call back prepared.
Answers routine questions
Hours, location, whether you take new clients, boarding or grooming questions, using only answers you approve.
Emails your team a summary
A short summary for each conversation, so nothing depends on someone checking voicemail.
Never pretends to be staff
Ava introduces herself as the clinic's AI assistant and doesn't give veterinary advice.
What Ava won't do
Ava doesn't diagnose, suggest medication or tell an owner whether a symptom is serious. She follows the urgent-call rules you set, shares the emergency options you provide and gets the caller's details to your team. You approve every script before she answers a single call.
Three steps. We do the setup.
Free missed-lead check
We call or message your business like a customer would, after hours or at a busy time, and show you exactly what they experience.
We set it up for you
We learn your services, hours and booking rules, and set up your assistant. You keep your phone number and the tools you already use.
Try it free for 14 days
See how it handles real calls and messages. No credit card. If it isn't helping, you walk away. After that, it's $249/month, month to month. See pricing.
Questions vet clinics ask
Can Ava tell an owner whether their pet needs to come in?
No. She doesn't give veterinary advice. She follows your rules: book a visit, transfer to your team during hours, or share your referral emergency clinic after hours, and she flags the call so your team can follow up.
What does Ava collect from callers?
The owner's name and phone number, the pet's name and species, and the reason for the call in a few words. You can add or remove questions during setup.
Can she handle boarding and grooming calls?
Yes, if you offer them. She can answer the questions you approve and take booking requests or messages for your team.
Will clients know they're talking to an AI?
Yes. Ava introduces herself as the clinic's AI assistant at the start of every call and says so again if asked.
Do we need new phones or a new number?
No. You keep your number and forward the calls you can't get to, like busy, unanswered or after-hours calls.
Hear Ava for yourself.
Talk to Ava, our live demo AI receptionist, right from your browser. The demo is set up for a sample real estate office, so you can hear how she sounds, how she asks questions and how she tells callers she's an AI. Then we'll set her up for your clinic. Demo calls are recorded.
Or call +1 551-212-8357
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Add your website and we'll email you an instant snapshot: a read-only check of how easy your site makes it for a new customer to reach you. Then, if you'd like, we'll place a test call or inquiry and show you what a customer would have experienced. No cost and no obligation.
- Email: [email protected]
- Call or text: +1 551-212-8357
— A.R., founder