Someone with water on the floor calls until somebody picks up. If you're under a sink or driving between jobs, that's usually the next plumber on Google. RaheemAI sets up Ava, an AI answering service for plumbing companies that answers, gets the details, books the job and gets real emergencies to your on-call plumber.
Ava says she's an AI · Follows your on-call rules · 14-day free trial
Thanks for calling Bluewater Plumbing. This is Ava, the company's AI assistant. How can I help?
My basement is flooding, a pipe burst
Let's get someone to you. Do you know where your main water shutoff is? Turning it off can help limit the water while you wait.
I think so, yes
Good. I'm marking this urgent for our on-call plumber now. What's the address?
Example call. The shutoff tip is one the company approved. Names are made up.
The calls you can't get to still matter.
- You can't answer with your hands in a drain or a wall
- Emergency calls come in before 7 AM and after 7 PM
- Water-heater and drain-cleaning requests get lost in voicemail
- Callers who can't reach you on the first try rarely call back
What Ava does for your plumbing business
Handles urgent water calls
Gets the address and what's happening, shares any safety steps you approve, like finding the main shutoff, then transfers or flags the call for on-call.
Books service requests
Drain cleaning, leaks, water heaters and fixture installs go onto your calendar where it connects, or Ava captures preferred windows.
Takes estimate requests
For bigger jobs like repipes or water heater replacements, Ava books an estimate visit and doesn't quote prices you haven't approved.
Answers common questions
Service area, hours, whether you handle commercial work, and your posted service-call fee if you choose to share it.
Emails you a summary
A summary with the address, problem and contact info for each caller.
Says she's an AI
Ava introduces herself as the company's AI assistant on every call.
What Ava won't do
Ava doesn't walk callers through repairs, quote prices you haven't approved or promise arrival times. She shares only the safety steps you sign off on. Anyone reporting a gas smell is told to leave and call 911 or the gas utility right away.
Three steps. We do the setup.
Free missed-lead check
We call or message your business like a customer would, after hours or at a busy time, and show you exactly what they experience.
We set it up for you
We learn your services, hours and booking rules, and set up your assistant. You keep your phone number and the tools you already use.
Try it free for 14 days
See how it handles real calls and messages. No credit card. If it isn't helping, you walk away. After that, it's $249/month, month to month. See pricing.
Questions plumbers ask
Can Ava tell callers how to stop a leak?
Only with the safety steps you approve, like where a main shutoff usually is. She doesn't walk anyone through a repair.
How are after-hours emergencies handled?
You decide what's an emergency. Ava transfers those calls or flags them for your on-call plumber, and books routine calls for the next available window.
Will Ava quote prices?
Only a set price you give her, like a service-call fee. Everything else is booked as a visit or estimate.
Does it work for a one-truck shop?
Yes. Owner-operators are often the ones who can't answer while working. Forward the calls you miss and Ava handles them.
Do we need a new number?
No. You keep your number and forward busy, unanswered or after-hours calls to Ava.
Hear Ava for yourself.
Talk to Ava, our live demo AI receptionist, right from your browser. The demo is set up for a sample real estate office, so you can hear how she sounds, how she asks questions and how she tells callers she's an AI. Then we'll set her up for your plumbing business. Demo calls are recorded.
Or call +1 551-212-8357
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- Email: [email protected]
- Call or text: +1 551-212-8357
— A.R., founder