What Smith.ai offers, in its own words
Summarized from Smith.ai's public website, checked November 3, 2026. Follow each source link for current details.
- Three ways to handle calls. Smith.ai's pricing page offers AI-first, hybrid and human-first options. Source
- AI with a human backstop. Smith.ai says its AI receptionist handles calls first and can transfer complex calls to a live North America-based receptionist. Source
- Billed per call. Its AI receptionist plans are priced by the number of calls, with plan tiers on its pricing page. Source
- Month-to-month. Smith.ai's FAQ says the AI receptionist is month-to-month with no long-term contract, and asks for 30 days' notice to cancel. Source
- Strong legal focus. Its homepage is built around law-firm intake ("book the consult, sign more clients") and it lists integrations such as Clio, Zapier and Calendly. Source
How RaheemAI differs
- Done-for-you, by one accountable person. Instead of choosing a tier and configuring it yourself, A.R. sets Ava up with you, writes the call scripts in your words, and tests them before go-live.
- AI only, and upfront about it. We don't offer live human receptionists. Ava handles the calls you forward and hands urgent ones to your own team using rules you set.
- More than calls. The same setup can cover what happens after the call: form replies by email, follow-ups, review requests and getting leads into your CRM.
- Small-business verticals. We set Ava up for real estate agents, contractors, dental and medical offices, salons, restaurants, law firms and other local businesses, not one niche.
Side by side
| Smith.ai (per its website) | RaheemAI | |
|---|---|---|
| Who answers | AI-first, hybrid or human-first, depending on the plan you choose | Ava, an AI receptionist. Urgent calls go to your team by your rules |
| Setup | Self-serve on lower tiers; full-service setup listed on its Enterprise tier | Set up for you; you approve every script |
| Billing model | Per call, by plan tier | $249/month, month to month ($199/month founding rate for our first 20 clients). 14-day free trial, no card |
| Contract | Month-to-month, 30 days' notice to cancel | See our refund & cancellation policy |
| After the call | Integrations listed on its site, such as Clio, Zapier and Calendly | Email summary of each call Ava answers, plus optional lead automations |
When Smith.ai may be the better fit
We'd rather you pick the right service than the wrong one. Smith.ai may suit you better if:
- You want the option of live human receptionists answering, either full-time or as a backup to AI.
- You're a law firm that wants a provider whose service is built around legal intake and tools like Clio.
- You prefer to configure and manage the system yourself through a self-serve dashboard.
What RaheemAI includes
- Ava is an AI receptionist, and she says so at the start of every call and again if a caller asks.
- We set her up for you. A.R. learns how your business handles calls, writes the scripts with you, and you approve every script before Ava answers a real call.
- You keep your current number. Most businesses forward only busy, unanswered or after-hours calls, so your phone still rings first.
- Each call Ava answers ends with an email summary: who called, their number and what they need.
- Beyond the phone, we set up lead capture and automation: instant email replies to web forms, follow-ups, review requests and CRM intake.
- We're a New Jersey company, so you can reach the person who set up your system.
Read more on how it works, automations and the 14-day free trial (no credit card).
Switching, step by step
- List what you rely on today: the questions callers ask, who gets urgent calls, and which calendar books appointments.
- Start our 14-day trial and send us that list. We draft Ava's scripts from it and you edit them.
- Test Ava by calling her yourself before any real customer reaches her.
- When you're happy, point your conditional call forwarding at Ava. Our call forwarding guide covers the main carriers.
- Cancel your old service only after Ava is live, following that provider's notice terms.
Sources
- https://smith.ai/ (checked November 3, 2026)
- https://smith.ai/pricing/ai-receptionist (checked November 3, 2026)
This page compares services using each company's own public descriptions. It isn't a review or a ranking, and we haven't tested Smith.ai's service. Features, plans and terms change, so confirm details with Smith.ai directly. If anything here about Smith.ai is out of date, email [email protected] and we'll correct it.