Miami at a glance
| Metro area | Miami–Fort Lauderdale–West Palm Beach, FL |
|---|---|
| Area codes | 305 and 786 (Miami-Dade and the Keys), 954 and 754 (Broward), 561 (Palm Beach County) |
| Business districts | Brickell and Downtown, Little Havana, Wynwood, Doral, Fort Lauderdale, West Palm Beach and Boca Raton |
| Time zone | Eastern Time |
Miami–Fort Lauderdale–West Palm Beach, FL is one of the 25 largest U.S. metro areas in the Census Bureau's population estimates.
Small business in the Miami area
South Florida's small businesses include restaurants and cafés from Little Havana to Wynwood, med spas and salons in Brickell and Coral Gables, import-export and logistics firms around Doral and the airport, property managers handling condo towers, and HVAC, pool and marine businesses from Fort Lauderdale to Palm Beach. Many callers prefer Spanish or Portuguese.
Where Ava helps Miami businesses
- Condo and HOA calls. Property managers can have Ava take owner and tenant requests and flag emergencies like leaks by your rules.
- Med spas and salons. Front desks can have Ava take booking requests while staff stay with clients.
- Marine and boat services. Marinas and boat-repair shops can send calls to Ava while staff are on the docks.
An example call
Brickell Bay Med Spa (example) · Ava, AI receptionist
Do you have an opening for a facial on Saturday?
I'm the spa's AI assistant, and this call may be recorded. I can request a time. Morning or afternoon?
Recording calls in the Miami area
Florida requires all-party consent to record calls (Fla. Stat. § 934.03). If your setup records calls, Ava announces it at the start. Read more on the state pages for Florida.
Ava always says she's an AI. If your setup records calls, the script we draft adds a short recording notice to her greeting, and you approve the wording.
Sources
- Justia 50-state recording survey (reviewed Sept. 2024)
- Fla. Stat. § 934.03 (Florida Senate)
- 18 U.S.C. § 2511
- Census Bureau metro population estimates
General information, not legal advice. Checked November 3, 2026; laws change.